This Agreement (the "Agreement") is entered into between you (the person purchasing coaching for their use, otherwise known for purposes of this agreement as “Client”, “you”, or “your”) and Kelly Mullen of Kelly C. Mullen LLC (“Coach”).

As it’s important that we have a clear understanding about our work together, please read the agreement carefully before purchasing.

1. Services

Coach agrees to provide Client with everything listed on session details page of the website (https://www.kellycmullen.com/energy-shift-session) You are purchasing, and You agree to abide by all policies and procedures as outlined in this Agreement.

2. The Coaching Relationship; Client and Coach Responsibilities

The coaching relationship is co-creative, meaning that the Coach and Client are equal partners in the coaching process. Coaching is designed to help the Client (“you”) shift perceptions that are no longer serving you, and hold a space for feelings to be expressed, thereby affecting your actions, which will ultimately affect your results. Coach cannot, and does not, guarantee particular results.

By agreeing to work with Kelly C. Mullen, You understand that you are entering into a coach-client relationship that requires you to take full responsibility and accountability for your own actions, decisions, choices, and life changes.

Coach Responsibilities:

Coaching is not advisement-based, but is meant to help you see more clearly, facilitate tools for personal growth, and to provide a safe venue for sharing personal concerns, issues, and emotional states. Coaching, and other modalities that may be employed such as mind-body coaching, shamanic healing, Tension Release Exercise (TRE), are not psychotherapy or counseling and that professional referrals will be given, if needed.

Coaching and any other healing modalities employed do not in any way take the place of medical attention, diagnosis, or treatment.  The information contained within the coaching process, the website, and the products offered by Kelly C. Mullen is not a substitute for professional advice such as a licensed physician, psychiatrist, or counselor. Any medical decisions YOU make as a result of coaching are your sole responsibility.

Client Responsibilities:

• You agree that you are the expert in your own life and are fully responsible for any choices and decisions you make during your coaching journey, and agree not to hold Coach or any company Coach is affiliated with liable for any outcomes resulting directly or indirectly from the choices you make during the coaching process.
• You agree to be patient and kind with yourself as you learn and apply new ideas and concepts.
• You agree to show up for yourself not only during your coaching sessions, but also in between coaching sessions (where you apply what you learn), and you agree to take ownership for your progress and accomplishments.
• You agree that you are completely responsible for your well-being and your mental and physical health care – during, after, and between sessions.You agree to consult with your own doctors to make sure that any conditions do not require immediate intervention, and you shall be responsible for any decision to alter or stop any medications. Any changes in medications for anxiety, depression or pain will be managed in consultation with your physician.
• You understand that there is an inherent risk in any exercise program and have decided to participate in the Tension & Trauma Release Exercises (TRE) voluntarily, and that the Tension & Trauma Release Exercises (TRE) are not to be performed if You are pregnant, or if I have had abdominal, or back, surgery within the last three months.

3. Session Procedures

Coaching meetings will last up to 75 minutes (unless otherwise described at time of purchasing) and will take place by Google Meet (unless otherwise described in the description of the offer you are purchasing or agreed to by Coach and Client). Coach will initiate the call, send the calendar invitation, and provide online meeting information. 

A 24-hour cancellation notice is required for all scheduled sessions. Cancellation requests made less than 24 hours prior to your scheduled appointment will result in the forfeit of the coaching session that was reserved for you that month. If Coach must reschedule the coaching appointment less than 24 hours before the scheduled session, the missed appointment will be rescheduled and an additional 30-minute coaching session will be added as a courtesy.

Email support in between sessions is not available in this program; however, you may e-mail with questions regarding continuing to work together and fit, other offers, etc. 

 

4. Confidentiality

Coach agrees to keep all information about the Coach/Client relationship confidential except in very rare circumstances where disclosure is required by law, for example when a court might issue a subpoena for the file or information, or if Client threatens to harm himself, herself, or others. Client acknowledges that Coach/Client communications are not covered by any doctor-patient privilege, attorney-client privilege, or other privilege. In some cases this may include notifying the police or family members.

On occasion, information may be shared with other coaches/teachers for training or personal growth purposes, but in all cases the client’s identity will remain anonymous.

If Client wishes for Coach to speak to a third-party relating to the coaching relationship, then Client needs to give Coach written permission (original signed letter or e-mail) to do so.

You agree that participation in the community member online calls remains in the private community; however, most calls are recorded and Coach cannot guarantee privacy. 

This confidentiality provision shall survive the termination of this Agreement.

5. Missed/Cancelled Appointments:

I agree that I will be charged the full price for missed or cancelled appointments, and that they will not be made up/rescheduled without 24 hours notice.

Exceptions will be made for serious illness and emergencies such as death in the family, serious accidents, and hospitalization.

6. Fees and Payment Schedule

Client agrees to the fees and payment schedule described on the check-out page of the membership coaching package you are purchasing.

Coach reserves the right to terminate this Agreement and the coaching relationship should these fees not be paid.

By paying by debit card or credit card, or Paypal, you give Coach and any company that Coach is affiliated with permission to automatically charge your credit or debit card for all fees and charges due and payable to the Coach, without any additional authorization, for which you will receive an electronic receipt. You also agree that the Coach and any company that Coach is affiliated with is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).

7. Coaching Materials and Ownership of Intellectual Property

Client acknowledges that Coach owns or has permission to use, all copyrights, trademarks, and other intellectual property rights in any written or online materials, workshops, or videos that may be used during participation in the membership. Coach hereby grants Client permission to use these materials for Client’s own personal use only. Client agrees not to copy, share, sell, or distribute any of these materials to anyone else.

8. Limitation of Liability, Release

You, your heirs, or legal representatives, agree not to bring legal claim against, or hold Kelly C. Mullen, LLC/ Whole-Self Wisdom, Kelly C. Mullen, or any venue where services are rendered, responsible for any damages, loss or cost incurred, harm, injury or death that may result from my participation. The information contained within the coaching process, the website, and the products offered by Kelly C. Mullen is not a substitute for professional advice such as a licensed physician, psychiatrist, or counsel.

Client agrees that Coach will not be liable to Client or any third party for any damages (including, but not limited to, lost data, lost profits, incidental or consequential damages) that arise from Coach’s performance of coaching (including, but not limited to, failure to perform in a timely manner). Client agrees that any personal injury to Client or third parties or any property damage incurred in the course of performance of the coaching shall be the sole responsibility of Client. Client agrees to indemnify Coach and its owners, officers, employees, and agents from and against any and all costs, losses, damages, liabilities, expenses, demands, and judgments, including court costs and attorney’s fees, which may arise out of Coach’s performance of the coaching, except to the extent such are caused by the sole fault or negligence of Coach.

9. Force Majeure

Coach shall not be deemed in breach of this Agreement if Coach is unable to complete or provide coaching or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, epidemic, pandemic, death, illness, or incapacity of Coach and any company that Coach is affiliated with or any local, state, federal, national, or international law, governmental order or regulation or any other event beyond Coach’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, Coach shall give notice to Client of its inability to perform or of delay in completing or providing the coaching and shall propose revisions to the schedule for completion of the coaching or other accommodations or may terminate this Agreement.

By clicking on the "I accept Terms of Service and Privacy Policy" box when signing up for the session, you are providing the electronic equivalent of your signature and assert that you have read, understood, and agreed to this entire document. If you do not agree with these Terms, do not purchase or use Coaching.